Setting the Standard in Hospitality: Hilton Garden Inn Greenville University Area Wins Hilton’s "Make It Right" Award
The Co-X Holdings portfolio is built on investing in excellence, operational integrity, and teams that go above and beyond every single day. Today, we are thrilled to celebrate a remarkable milestone achieved by the team at Hilton Garden Inn Greenville University Area, NC.
The property has been officially named a recipient of Hilton’s prestigious Make It Right Award for Q2 2026, recognizing exceptional performance in guest satisfaction and service delivery.
Performing in the Top 1% Worldwide
The Make It Right Award is not just a benchmark of high standards—it is reserved for the absolute best across the brand. Based on verified guest feedback, Hilton Garden Inn Greenville University Area scored at the highest echelon in key performance categories:
Service Quality: Delivering genuine, attentive, and brighthearted hospitality at every touchpoint.
Hilton Honors Appreciation: Ensuring loyalty members receive seamless recognition and value.
Rapid Problem Resolution: Turning challenges into opportunities with proactive, guest-first solutions.
Overall Cleanliness & Maintenance: Maintaining pristine accommodations and communal spaces.
These combined metrics placed the Greenville property in the top 1% of all Hilton Garden Inn hotels, cementing its reputation as a standout destination in Eastern North Carolina.
A Culture of Excellence Driven by People
Exceptional assets are nothing without exceptional people. Under the leadership of General Manager Brett Morgan and the on-site operations team—in close partnership with Raines Co.—the staff in Greenville consistently brings dedication, pride, and care to their roles.
Whether welcoming university visitors, business travelers, or families exploring the area, this team proves that world-class hospitality starts from the inside out.
Congratulations to the entire Greenville team on this well-earned national recognition. We look forward to watching you continue setting the standard for guest satisfaction across the hospitality landscape.
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